Utility Billing

New Utility Rates for 2018
Effective January 1, 2018 Rates

City Provided Utilities

  • Water
  • Sewer
  • Stormwater

For service contact: 360-794-7400

Garbage service is mandatory within City Limits and is provided by Republic Services. You can contact them at 1-800-942-5965. 

***07/24/2018 Republic Services update:

This morning, the City contacted Republic Services for a proactive report on what we can expect for our service pickups today and tomorrow.  Republic has shared that they are operating at normal levels this week, so we should not experience any disruptions in service. 

For further information regarding your garbage/recycling/yard waste, contact Republic at 800-942-5965.  If you continue to have concerns regarding your accounts, contact Karissa Johnson at Karissa.johnson@republicservices.com.  Thank you.***

Other Utilities


Natural Gas: PSE - 1-888-225-5773

Electric: Snohomish County PUD - 425-783-1000

View My Utility Account


Account history, water consumption, and payment receipts can now all be accessed online. View your utility account HERE. You can also make a payment online with a check or credit card, or sign up for recurring payments. For your first time registering, you will need your utility account number and the name on the account as it appears on your bill. This is to protect your privacy. Questions? Please call customer service at 360-794-7400 and they will walk you through it.

 Paying Your Utility Bill 

  • Pay Online with credit card or check
  • Automatic Bill Payment - Direct Debit
  • Mail your payment to:
    City of Monroe, P.O. Box 3697, Seattle, WA 98124-3697
  • Drop-off payment box is located on wall at City Hall front entrance area
  • Pay in person at Monroe City Hall during normal business hours
  • Pay over the phone with VISA or MasterCard, with applicable fee

The shut off days for 2018 are 1/23/18, 2/22/18, 3/20/18, 4/19/18, 5/22/18, 6/21/18, 7/19/18, 8/21/18, 9/20/18, 10/18/18, 11/20/18 & 12/20/18 (dates are subject to change at any time).

Check out the 2018 Utility Rate Comparison if you are curious how the City of Monroe's water and sewer rates compare. 

Utility Billing Forms