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Payments can be made using the following methods:
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City Hall is closed through May 4, 2020 per Governor Jay Inslee’s "Stay Home, Stay Healthy" Proclamation. Most services can still be provided to the public as staff works remotely. A staff directory, including email addresses, can be found here.
Community Development360-863-4501Building and Engineering submittals and general permitting questions: firstname.lastname@example.orgLand Use submittals and general permitting questions: email@example.com
Utility PaymentsUse dropboxPay by phone 360-794-7400 (no additional fee)Pay online monroewa.gov/pay (no additional fee)
Our numbers are: City Hall (360)794-7400 Police Department (360)794-6300 Municipal Court (360)863-4548
For police or medical emergencies, continue to call 9-1-1. If you need to make a non-emergency police report or to speak to an officer, please call 425-407-3999.
The City of Monroe will not be processing passport applications at this time. We will be evaluating these services on a weekly basis. Please check the City’s website and Facebook page for updates.
Many passport renewals, including name changes, can be done through the mail, and do not require you visit a passport acceptance facility. Please visit the U.S. Department of State website for applications and additional information.
The City of Monroe is taking the following steps to help our residential and business customers who might be worried about paying their bills:
The following organizations are available to assist our most vulnerable utility customers:
Salvation Army 425-259-8129
Sky Valley Food Bank 360-794-7959
Take the Next Step 360-794-1022
St. Vincent DePaul 425-355-3505
Volunteers of America 425-259-3192
By issuing this Proclamation, officials can assure the City of Monroe has the tools in place and is ready to take appropriate actions quickly, when needed, to protect the health and safety of the community.
It allows the City to react quickly to developments in this fast-moving, fluid situation.
It allows the City to waive competitive bidding requirements to procure supplies and make other necessary expenditures quickly without going through the usual time-consuming bidding procedures.
It allows the mayor to exercise civil emergency powers by issuing orders, directing City personnel, services and equipment, and taking additional acts necessary to the manage this emergency.
We are asking all residents who need to make payments to Monroe City Hall, the Police Department, or the Monroe Municipal Court, to please make them by mail or over the telephone. Service charges associated with telephone payments will be waived until further notice. Utility and permit payments can be made on the City’s website.
First time CPL applications that do require fingerprinting will not be accepted at this time.
CPL Renewals do not require fingerprints and will be accepted via mail unless expired over 90 days. Please mail your completed application (PDF), a copy of your driver’s license, and a check for payment to the Monroe Police Department, 818 W. Main St, Monroe, WA 98272. The fee is $32 for renewal, $42 for a late renewal, and $3.75 extra for lamination.
CPL applications may be sent online through the Snohomish County Sheriff’s Office but keep in mind they are overburdened since many agencies are not currently fingerprinting.
From Republic Services:
Effective Tuesday, March 24, 2020
For up-to-date information, please visit Republic Services of Washington.
The court office is currently closed to any walk up customers. Most court hearings have been cancelled. The exceptions are the in custody calendar via video, and arraignments for DUI/Physical Control/Assault 4 DV/Violation of a Protection Order. These case types will remain set for arraignment on next available calendar.
For complete details, please read the Monroe Municipal Court Administrative Order in the matter of Emergency Response to COVID-19 and Threat to Public Health (PDF).
Still have questions? Give us a call at (360) 863-4548.
Based on current State and Federal guidance, and the City’s response to COVID-19, portions of our operations have been modified to accommodate our staff and the community. We will reassess the situation after April 1, 2020.
Permit Processing and Review: Staff is working both remotely and in the office to review and intake permit applications, and process permits electronically. Our Planners and Plans Examiners are also working both remotely and in the office to provide normal levels of service to the public. If you have a permit currently in the review process, you should be hearing from our staff just like before. Staff will be available by phone and email during normal business hours of 8am to 5pm Monday - Friday. If you have questions or would like to speak with a staff member, please call our Permit Center line at 360-863-4501 or email firstname.lastname@example.org.
Inspections: City of Monroe building inspections will be limited effective Wednesday, March 18, 2020.
Updated inspection hours:
We will reassess these hours after April 1, 2020.
Please do not request inspections for work that is inside an occupied home or building in which occupants are displaying symptoms of illness, are currently sick, or have been sick within the past 14 days.
If your inspection involves work in an occupied home or work area, and inspection is not time sensitive, please consider postponing your request for a later date. This may apply to replacement of water heaters, furnaces, fireplaces, or other inspection types.
Please be aware that inspections may be canceled or postponed at the inspector’s discretion if there are any health concerns regarding exposure to sick or symptomatic customers.
Thank you for your understanding.
City of Monroe building inspections will be limited effective March 18, 2020.
Current inspection hours:
Please do not request inspections for work that is inside an occupied home or building in which occupants are displaying symptoms of illness, are currently sick, or have been sick within the past 14 days. If your inspection involves work in an occupied home or work area, and inspection is not time sensitive, please consider postponing your request for a later date. This may apply to replacement of water heaters, furnaces, fireplaces, or other inspection types.
Please be aware that inspections may be cancelled or postponed at the inspector’s discretion if there are any health concerns regarding exposure to sick or symptomatic customers.
Traffic Infraction Hearings:All traffic hearings scheduled between March 16, 2020 and April 24, 2020 requiring a personal appearance are stricken and cases will be reset to a calendar after April 24, 2020. New hearing notices will be mailed by the Court. Hearings currently calendared for appearance on a written by-mail statement pursuant to IRLJ 3.5 will continue to be heard. The time for hearing provisions as set out in IRLJ 2.6 are suspended. Anyone who receives a notice of infraction is still required to respond to the notice of infraction within fifteen (15) days of the date the notice is personally served or, if the notice is served or, if the notice is served by mail, within eighteen (18) days of the date the notice is mailed.
Pursuant to the authority given this Court through Washington State Supreme Court Order No. 25700-B-602 and GR29, this Emergency Order is effective March 16, 2020 and shall remain in effect unless renewed, modified, or rescinded by the Monroe Municipal Court Judge. Please read the complete Administrative Order for scheduling details of traffic infraction hearings and criminal hearings.
Playgrounds/playground structures are closed through April 30, 2020. The health and safety of our community is our top concern, and we are doing our part to help contain the spread of this virus. We are making daily assessments based on Public Health’s guidance, and we will do our best to communicate any changes in our operations as quickly as possible.
Monroe Community Senior Center has decided out of an abundance of caution to close. At this point we will follow the school district closures, which are scheduled through April 24.
We will reassess and re-evaluate on a regular basis and keep you updated.
Community Breakfasts on March 21 and April 18 are cancelled.
Our Annual Auction is postponed until October 10, 2020.
Sack lunches are available at the front door Mon-Fri from 12:00-12:30pm.
Although MCSC has no confirmed cases of COVID-19, this will limit exposure to our participants.
We will continue to provide essential transportation for the time being. For information on the signup process, Call 360-794-6359. MCSC will be busy strategizing on ways to continue to provide critical services in a way that protects the health of our members, staff and volunteers.
For up-to-date information, please visit: Monroe Community Senior Center
On March 12, Governor Inslee announced a mandate that all public and private schools in King, Snohomish and Pierce counties close from March 16 through April 24. Therefore, Monroe schools will be closed through April 24, 2020. Visit your school district’s website for more information.
All Board and Commission meetings are cancelled through March 31, 2020. We will reassess this after that time and provide an update.
Jury service is cancelled through April 24, 2020, and will be continued to a trial term after April 24, 2020.
Questions? Call the Municipal Court at 360-863-4521.
Permit Processing and Review:Staff is working both remotely and in the office to review and intake permit applications, and process permits electronically. Our Planners and Plans Examiners are also working both remotely and in the office to provide normal levels of service to the public. If you have a permit currently in the review process, you should be hearing from our staff just like before. Staff will be available by phone and email during normal business hours of 8am to 5pm Monday - Friday. If you have questions or would like to speak with a staff member, please call our Permit Center line at 360-863-4501 or email email@example.com.