Will my water be shut off?

The City of Monroe is taking the following steps to help our residential and business customers who might be worried about paying their bills:

  • The City will not shut off water services for the month of March.
  • The City is encouraging everyone to either pay their bills on-line or use the drop box located just outside the front door of City Hall. 
  • Over the phone credit card fees are currently being waived for utility payments. 
  • The City will work with customers who may fall behind on their utility bills to set up a payment plan (payment plans during March will not count toward the aggregate allowed per account). For further information, please call 360-794-7400. 

The following organizations are available to assist our most vulnerable utility customers:

Salvation Army 425-259-8129

Sky Valley Food Bank 360-794-7959

Take the Next Step 360-794-1022

St. Vincent DePaul 425-355-3505

Volunteers of America 425-259-3192

Show All Answers

1. Is City Hall open?
2. How can I reach someone at City Hall?
3. Can I apply for my passport?
4. Will my water be shut off?
5. Mayor Thomas issued a Proclamation of Emergency. What does that mean?
6. How can I pay my water bill?
7. Is garbage service affected?
8. Is the Court open?
9. Are building permits being accepted?
10. Can I schedule a building inspection?
11. How can I pay my ticket?
12. Will my court date be rescheduled?
13. Are parks open?
14. Is the Senior Center open?
15. Why are schools closing?
16. Are Boards and Commissions still holding their regular scheduled meetings?
17. Do I report for jury duty?
18. Are Land Use applications being accepted?